1st Place in Strategic Innovation in Product & Service Design class (Fall 2021)
The challenge prompt from our sponsor appeared to be broad, as there are a variety of chronic pains and corresponding care routines.
People only start to take their chronic pain seriously when it gets unbearable. However, their motivation goes up and down due to their work and life schedule and condition. When their pain gets better, the motivation goes down, and they abandon the healthy routine.
People only start to take their chronic pain seriously when it gets unbearable. However, their motivation goes up and down due to their work and life schedule and condition. When their pain gets better, the motivation goes down, and they abandon the healthy routine.
We presented the storyboard to 4 people for their opinions. They expressed disapproval of having employees bet their own money to join challenges and were also concerned about the privacy issue. Therefore, we decided to have companies pay their employees tokens to join challenges, as employers would be willing to pay as long as the ROI is positive, and anonymize users in community forums.
Easily log in with SSO and fill in a brief questionnaire about your chronic pain to get personalized
Suitable challenges are recommended based on your condition, each lasting for 2-4 weeks
Receive tokens from your company every month and use them to join challenge groups
If you complete a challenge, you earn back the tokens you have bet and can redeem them for real money
Connect with your colleagues anonymously to ask for advice and share your own tips for managing pains
Our original plan was to let employees bet their own money to join the challenge. While testing with users using our storyboard, we received negative feedback on employees being required to pay to use a corporate wellness program. It was a valid point that we missed to consider, so we changed our solution to let companies provide tokens for their employees.
